Privacy policy
Visiting this website does not require the user to provide any personal information. If the user chooses to provide personal data, the information collected on this website will be processed fairly and lawfully, in full compliance with the principles and rights established by Regulation (EU) 2016/679 of April 27, General Data Protection Regulation (GDPR), and other applicable legislation.
In accordance with Article 13 of the GDPR, we inform you of the following:
Data controller
Entity responsible: J3D VISION AND INSPECTION MEASUREMENT SYSTEMS S.L.
Trade name: j3dvision.com
Tax ID: B99479768
Email: info@j3dvision.com
What we do with your data
New client section
The primary purpose of processing this data is to manage registered users on our website and to send information about products and services marketed by J3D VISION AND INSPECTION AND MEASUREMENT SYSTEMS S.L., as well as advertising, discounts, and promotions from other companies.
J3D VISION AND INSPECTION AND MEASUREMENT SYSTEMS S.L. ensures the confidentiality of the data provided and guarantees that, under no circumstances, it will be shared for any other purpose without the prior and express consent of our users. We will only request the data necessary to provide the required service and use it exclusively for this purpose.
Purchase section
The main purpose of processing purchase-related data is to maintain the contractual relationship with our clients, facilitate order processing, conduct statistical studies, and send information on products and services marketed by J3D VISION AND INSPECTION AND MEASUREMENT SYSTEMS S.L. It may also include advertising, discounts, and promotions from third parties, financing studies, consumer credit applications, fraud prevention, and risk minimization, based on legitimate interest under current legislation.
Newsletter
The email provided will be used exclusively to send the newsletter. This bulletin is purely informational.
Marketing activities
J3D VISION AND INSPECTION AND MEASUREMENT SYSTEMS S.L. may use the data to inform users about future promotions, offers, or other commercial activities if you are already a client or if you have given your consent.
Contact form and support center
We collect data to manage the J3D VISION AND INSPECTION AND MEASUREMENT SYSTEMS S.L. support center and communicate with users via tickets or email to respond to requests.
Use of tickets
Users may submit queries through this system. Passwords are personal and non-transferable, and users are responsible for their use and disclosure to third parties. Ticket information is confidential, and J3D prohibits sharing it with third parties, posting it on forums, social media, or other websites.
Information collected for website improvement
To enhance our online services, we analyze portal usage and navigation. This information is confidential and used solely to improve security, functionality, and statistical purposes.
Legal basis for processing
- Registration, purchase, and warranty management: processing is based on contract execution or pre-contractual relationship.
- Commercial information: processing is based on user consent. If you are already a client, we may send information about similar products, always providing an easy, free method to unsubscribe.
- Consent given may be revoked at any time without retroactive effect.
Recipients
During purchases, your data may be shared with:
- Banks for card payments, financing, or consumer credit analysis
- Fraud prevention and risk minimization services
- Consumer protection agencies if claims arise
- Manufacturers, technical services, wholesalers, or transport companies handling orders
- Public authorities if required by law
- Mailchimp, a service of The Rocket Science Group, LLC (USA), for sending newsletters; data is transferred internationally but only for this purpose, with consent, under Privacy Shield standards
J3D ensures data confidentiality and guarantees that it will not be shared for other purposes without prior express consent.
Rights of data subjects
Users have the following rights:
- Access their personal data
- Correct inaccurate data
- Request deletion or restriction of processing
- Receive personal data in a structured, machine-readable format (portability)
Data processing is based on the consent provided by the user when accepting this policy or sending emails via the website. Fields marked as “required” must be completed to submit forms. Users may file complaints with data protection authorities, but we encourage contacting us first to resolve issues.
Data protection officer
A data protection officer (DPO) has been appointed. Contact: info@j3dvision.com
Data quality
Users must ensure the accuracy, authenticity, and validity of personal data provided.
Protection of minors
We do not collect personal data from minors. Parents/guardians are responsible for ensuring that minors have authorized the collection and use of their personal data.
Social media
Through our website, users can access open social media accounts on Facebook, Twitter, or Instagram. These platforms are independent from j3dvision.com, visible to all users, and their privacy policies apply. J3D is not the owner of these social networks.
